Welcome to Lütgendortmund’s coolest spot!

• Is the hotel accessible?

Absolutely! With us, you can get everywhere without problem. Lifts and accessible rooms with showers and wide doors are at your service! The whole SleepinRoomz building is on ground level and accessible. 

• Do the rooms have air conditioning? 

Yes, indeed! 50 of our 57 rooms are air-conditioned. So, if you prefer a room without air conditioning, we’ve got those too. 

• Is breakfast available, or do I have to go to the bakery?

Breakfast? Absolutely! No dry rolls here – at SleepinRoomz, we offer the full spread. More details can be found here.

• When can I check-in?

You can check-in starting from 3 p.m. Got here a bit early? Just ask, and we’ll see if the room is free. If not, feel free to enjoy a nice cold beer in the lounge or a cup of coffee while you wait. 

• Can I check-in at night?

Of course! If traffic or sightseeing holds you up, no worries. There’s no problem if you arrive late! Our 24/7 self-check-in at the terminal and via the smartphone app makes it a breeze.

• How do I cancel if something happens and plans change?

Have you booked via this website, by email, or by phone? Then we’ll change your booking for an alternative date in no time at all (although prices may change). 

The following generally applies: 

• Cancellation up to 5 p.m. before the day of arrival is free of charge.
• If you cancel after 5 p.m. before the day of arrival, 100% of the booked room price, including all additional services, will be charged.
• For group bookings, special cancellation fees apply: cancellations are free of charge up to 14 days before arrival. After that, 100% of the booking price will be charged.

What’s the distance from us to … 

• Can my dog come along?

Absolutely, your furry friend is more than welcome! Please bring along their bed and bits to help them feel right at home. We charge €10.00 per day for cleaning, added directly to your room bill. 

• What about the kids?

Bring them along! We have plenty of space, and kids are always welcome here. Extra beds and cots are available upon request. In our Family Base rooms, you’ll have heaps of room to spread out.

• Can I leave my luggage before check-in and after check-out? 

Your luggage is safe with us! Whether it’s before check-in, during your exploration, or after check-out for a last look around – just let us know, and we’ll keep your bags secure. 

• Where can I park my car?

Parking? You got it! Just pull up and park securely. No need to wander around – it’s right out front and free of charge. For all the arrival details, click here. 

• Can I pay by card, or is it cash only?

No worries, your gold coins can stay in your piggy bank! We accept card payments, PayPal, and more. 

• Everything runs digitally. What if there’s a power outage?

No stress! Should the power go out, we’ll stay cool as cucumbers. We’ve got emergency plans, torches, and even a good story up our sleeves. Plus, our system keeps running offline, so there’s no need to panic – all doors are equipped with backup batteries, just in case. 

• Do the rooms have a balcony or terrace?

Nope, since SleepinRoomz is set in an old industrial building, there are no terraces (and we don’t have rooms on the first floor for balconies). But do swing by the large terrace in front of the hotel!

• What are the key SleepinRoomz service hours?

Here’s the scoop on which times are what:

• Check-in: from 3 p.m.
• Check-out: until 12 noon.
• Breakfast:  Monday to Friday from 6:30 a.m. to 10:30 a.m.
• Reception:
  • daily from 7 a.m. to 5 p.m.
  • Saturday and Sunday from 7 a.m. to 11 a.m.
• Superchat: 24/7 – we’re always here for you!
   
• Are the windows soundproof?

Yes, they are! We want you to unwind in peace because a good night’s sleep is sacred. And of course, you can open the windows too. Always good to know!

• Wi-Fi  or dead zones?

We’ve got your coverage! Wi-Fi is available throughout the entire building, of course.